Refund Policy
Last Updated: July 2026
Refund Eligibility
Customers are eligible for a refund if:
- Payment was sent by mistake.
- Duplicate payment was made.
- The requested work has not started.
- The application has not been submitted.
- No acknowledgement or submission receipt has been generated.
- ZO International is unable to begin the requested work.
Refunds May Not Be Available After:
- The application has been submitted.
- An acknowledgement has been generated.
- Consultation and form-filling work has been substantially completed.
How to Request a Refund
Customers may request a refund through:
- Website Contact Form - Submit a request through our contact page
- WhatsApp - Message us at 9076343112
- Email - Send your request to admin@zointernational.in
Customer Satisfaction is Our Priority
If your payment was made by mistake or your requested work has not started (for example, your application has not been submitted and no acknowledgement has been issued), ZO International will process your eligible refund after verification.
Refund Process
- Submit your refund request with payment details.
- Our team will verify the eligibility within 2-3 business days.
- Once approved, refunds will be processed within 7-10 business days.
- You will receive confirmation via email/WhatsApp.
Contact Us
For any refund-related queries, please contact us at admin@zointernational.in or WhatsApp 9076343112.